Privacy policy

Privacy Policy
Effective Date: 07/12//2025

At Lumora Ventures Limited (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.tryozora.com (the “Site”).

1. Information We Collect

  • Personal Information: Name, email address, shipping address, and payment info.

  • Device Info: IP address, browser type, time zone, cookies.

  • Order Info: Products purchased, order amount, and payment method.

2. How We Use Your Information

We use this data to:

  • Process and fulfill your orders.

  • Communicate with you about orders and offers.

  • Screen for fraud or suspicious activity.

  • Improve our website and customer experience.

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted service providers for payment processing, shipping, and customer support.

4. Your Rights

If you’re a resident of the EU or California, you have the right to access, correct, or delete your personal data.

5. Data Retention

We retain your order information unless and until you request its deletion.

6. Contact Us

Questions? Email us at hello@tryozora.com